Information for Families

What is CSA?
CSA at the Local Level
CPMT and FAPT
Eligibility for CSA
CSA Responsibilities to Families
Where can I go for help?

CSA Believes…

  • All families have strengths
  • Families are the experts on themselves
  • Families deserve to be treated with dignity and respect
  • Families can, when supported, make well-informed decisions about keeping their children safe
  • Outcomes improve when families are involved in decision-making
  • A team is often more capable of creative and high-quality decision-making than an individual

CSA Rights and Responsibilities to Families

  • You have the right to receive information on the local CSA process
  • Your Case Manager is responsible for assisting you throughout the FAPT process
  • You have a right to understand the information that you receive and have it delivered in your preferred language
  • You have the right to review the Individualized Family Service Plan (IFSP) and to agree or disagree in writing with the identified services. All FAPT services are voluntary unless ordered by the court.
  • You have the right to receive a copy of your IFSP as soon as possible following the meeting
  • You have the opportunity to participate in all FAPT meetings. You have the right to participate and be present for the entire meeting. You have the opportunity to discuss your child and family’s situation as well as participate in decisions that apply to you and your family
  • You have the right to appeal IFSP decisions according to local policy.